30-day guarantee

We are proud of our BuggyCart™ and we back it fully. In fact, at one time or another, our team and everyone we know with a pram or wheelchair has used it and LOVED IT! We also test the BuggyCart™ rigorously. As a result, we are so confident that you will love your BuggyCart™ that we offer you…

 

the 30-day BuggyBack promise

If you would like a refund after receiving your BuggyCart™ product (excluding shipping costs), you can have one. We will ask why (out of interest and to use the feedback to continually improve), but we will honour the request without question provided it’s within 30 days of the product being delivered.

 

How it works

 

1Unbox it and take it to the shops.

It takes time to get to know our products, so play, sleep and dream with our products for up to 120 nights before you give your verdict.

2Don’t love it. Let us know.

Contact us to organise a hassle-free return.

3Send it back.

Send it back to us. Please take care to repack the product as it was originally delivered to you and use registered post. We cannot refund you if we do not get the BuggyCart™ back.

4We will refund you.

Once we’ve received your return, we’ll give you a full refund excluding shipping cost.

If you would like to proceed with a return, you can simply email us at info@buggycart.com.au and we will respond within five (5) days.